FAQ

Who are ZercoPrint?

ZercoPrint works closely with customers to develop tailored print solutions based on their individual requirements. By teaming up with Canon, we are able to supply a range of printers completely FREE for you to enjoy for 3 years. Your printer(s) also come with a three-year warranty at no additional cost.

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What do I pay for?

You pay no monthly costs. No hidden fees. The only thing you pay for over the 3 years is the ink toner you use. And you’ll be delighted to hear that we supply ink toner at the lowest prices in the UK. Guaranteed.

What are your delivery policies?

ZercoPrint delivers the next working day – usually by 13:00 – by UK Mail
with free delivery on all orders.

How much does delivery cost?

Nothing! A big fat zero. At ZercoPrint, you will get your brand-new printer delivered to you completely free.

What if I miss the delivery of my printer?

If you miss the delivery, you can either re-book or UK Mail will attempt to deliver to your address on two more occasions.

How does wireless-direct printing work from a smartphone?

Available on printers that display the Wi-Fi direct icon, click on the icon to access the Wi-Fi Direct details. Note the network Name and Password and connect your mobile device to this wireless network. Make sure that Wi-Fi Direct is ‘ON’ by clicking on ‘settings’.

How environmentally-friendly are your printers?

Very. The machines we offer at ZercoPrint are Canon’s lowest-powered, meaning they save more energy whilst still being highly efficient. Similarly, all paper we provide are FSC approved and we contribute towards the Woodland Trust. We also encourage our customers to recycle their toner as each time a new toner is ordered, we collect the old ones so there is no need to worry about safe disposal of printing supplies!

What do I do if my printer stops working?

If your printer fails, contact us at 0800 066 2134 and we will simply send you
a new replacement within 24 hours.

How can I contact you?

Either by telephone at 0800 066 2134 or via [email protected]

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Question you want answering not here?

Contact our sales team on 0800 066 2134
or email